Brace for Impact: Retail, Hospitality & Leisure Businesses Hit with Soaring Business Rates Bills

From 1 April 2025, many businesses across England will face a stark reality: the 75% Retail, Hospitality and Leisure (RHL) Relief is coming to an end, dropping back to a less supportive 40%. At the same time, the Transitional Relief scheme – which cushioned the blow of steep increases following the 2023 revaluation – is also being scrapped.

At CPA, we’re already seeing the impact. One of our clients has just received their new business rates bill with a 150% increase. Sadly, they’re not alone.

These shifts mark a major turning point for thousands of SME’s  who were just starting to find their footing again post-COVID. The government’s announcement places added pressure on businesses already grappling with inflation, wage increases, and supply chain volatility. What was intended as a gradual return to normalcy now feels more like a financial ambush.

What does this mean for your business?

The removal of reliefs means many businesses will be paying the full brunt of their rateable value for the first time since 2020. With no phased increase to soften the blow, your rates bill could double or even triple overnight – especially if your property’s rateable value increased significantly in the 2023 revaluation.

But here’s the good news: you’re not powerless.

At Commercial Property Advisors (CPA), we help businesses appeal against unfair business rates and reclaim thousands in overpaid costs.

Our unique approach combines deep industry expertise, data-driven insights, and local market knowledge to identify inaccuracies in rateable values, secure rebates, and ensure our clients pay only what they rightfully owe. Our RICS-regulated team has reviewed over 2,700 properties and achieved more than £21 million in savings for clients to date.

And because we operate on a no win, no fee basis, there’s no risk to you.

If your new rates bill has come as a shock, now is the time to act.

We offer:

• A free, no-obligation consultation.

• A full RICS-led survey and analysis of your property.

• Expert appeal preparation and representation at Valuation Tribunal if needed.

Let’s uncover the facts behind your bill. The chances are, you’re overpaying – and we’re here to help you get that money back.

💬 Get in touch today and see how much you could save.